Featured - Marketing Virtual assistant
🤖 Virtual Assistant Course Breakdown 1. Introduction to Virtual Assistance What is a Virtual Assistant? Common VA services (admin, marketing, tech, etc.) Full-time vs freelance vs agency work Platforms to find jobs: Upwork, Fiverr, Freelancer, LinkedIn, etc. 2. Essential Skills & Tools 🧠 Soft Skills Time management Communication (email, Zoom, Slack) Client etiquette Problem-solving ⚙️ Tools to Learn Google Workspace (Docs, Sheets, Calendar, Gmail) Microsoft Office Suite Zoom, Slack, Trello, Notion Canva (for basic graphic tasks) 3. Administrative Support Tasks Calendar and email management Appointment scheduling Data entry and organization Travel arrangements Transcription and note-taking 4. Social Media Management Content planning and scheduling (Buffer, Hootsuite, Meta Business Suite) Basic image creation (Canva) Community engagement (comments, DMs) Analytics review and reporting 5. Customer Service & Support Responding to emails and chat Using CRMs (like HubSpot, Zoho) Handling complaints and inquiries Creating FAQs and support documentation 6. E-commerce Support (Optional Specialization) Product listing and updates (Shopify, Etsy, WooCommerce) Order processing and tracking Customer queries Inventory management 7. Bookkeeping & Invoicing (Optional) Basic financial tracking Creating and sending invoices (via Wave, QuickBooks, PayPal) Expense reporting 8. Email Marketing List management Creating and scheduling campaigns Tools: Mailchimp, ConvertKit, FloDesk Understanding open rates, CTR 9. Basic Tech Support (Optional) Website updates (WordPress basics) Troubleshooting common client tech issues Setting up accounts and integrations 10. Freelancing & Business Skills Building a portfolio or website Setting rates and packages Writing proposals and contracts Managing multiple clients Time tracking tools: Toggl, Clockify 💼 Niches You Can Specialize In Executive Virtual Assistant Real Estate VA Podcast VA Content/Blog Management VA Pinterest/Instagram VA Tech VA (automation, systems setup) Coursera for business/admin skills
